IT Team Leader

Role Overview

This is a leadership-and-architecture role. You are hiring judgement and the ability to carry other people, not just raw coding speed. The strongest individual contributor is not automatically the right lead, and conflating the two is one of the more common hiring mistakes.

Responsibilities

• - Own the overall technical architecture across Triax's platforms, setting the standards and patterns the rest of the team builds against.
• - Lead, mentor and grow the engineering and technician team, distributing work fairly and deliberately developing the people beneath them rather than hoarding the interesting problems.
• - Take final responsibility for release management: deployment, staging, migrations, rollbacks, and the integrity of production at all times.
• - Translate business and regulatory requirements into sound technical decisions, and translate technical realities back to leadership in plain language.
• - Own the security and compliance posture of the systems, ensuring identity and financial data are handled to NAICOM and broader regulatory expectations.
• - Design and safeguard integrations with external partners such as banks, DisCos and payment providers.
• - Lead incident response when systems fail, restoring service calmly and conducting honest post-mortems that prevent recurrence.
• - Set and uphold engineering discipline across code review, testing, documentation and secret management.

Requirements

• - At least five to seven years of hands-on full-stack or systems experience, with a meaningful portion of it in a production environment where real users and real consequences were involved. Time spent only on prototypes or coursework does not count the same way.
• - Demonstrable experience leading or coordinating a small technical team, even informally. Look for evidence they have mentored juniors, run a release, or owned a system end to end rather than just a feature.
• - Solid architectural judgement: deciding where state lives, when to choose a relational store over something else, how to design an API that an external partner like a bank or a DisCo can safely consume, and how to keep a system maintainable as it grows.
• - Non-negotiable security and regulatory awareness: secure handling of identity and financial data, audit logging, access control, and the understanding that the system must be able to answer a regulator's questions. Someone who has worked in a regulated environment before is worth a premium.
• - A track record of safe deployment and incident handling: rollbacks, staging, careful database migrations, and a calm, communicative manner when something breaks at an inconvenient hour.
• - Communication that matches the code. They will be translating between the engineers and the rest of Triax, including non-technical leadership, so explaining a trade-off in plain language is part of the job, not a soft extra.

Nice to Have

• Desirable criteria
• - Prior fintech or insurtech experience, and familiarity with the Nigerian regulatory landscape, NAICOM in particular.
• - Experience integrating with external systems such as bank KYC flows, payment rails, or utility billing infrastructure.
• - A relevant degree or professional certification, though demonstrated work is weighted above paper.
• - Exposure to cloud infrastructure, CI/CD, and managing secrets properly.
• Disposition and character
• - Honesty under pressure, especially the instinct to disclose a problem rather than quietly paper over it.
• - Self-awareness, including the ability to name a past mistake.
• - The temperament to stay structured when things are on fire.
• - A genuine willingness to grow the people under them rather than hoard the interesting work.

What We Offer

• - Senior leadership compensation reflecting the seniority and accountability of the position, with performance-linked review.
• - A genuine seat at the table in shaping Triax's technical direction and product strategy.
• - Authority to build and structure the team you lead, rather than inheriting decisions made without you.
• - Exposure to pioneering work at Nigeria's first dual-licensed insurtech and fintech company, the kind of regulated, high-stakes building that is rare to find.
• - Investment in continued growth: relevant certifications, leadership development, and conference or professional engagement support.
• - Standard employment benefits including health cover and leave, alongside the standing that comes with a recognised leadership role in a regulated institution.